Carer Services and Support Consultation

Closed 28 Dec 2012

Opened 28 Sep 2012

Feedback updated 15 Jan 2013

We asked

How do carers of adults in Cumbria view information and support services for carers

You said

Please see attached reports for the results

We did

At this stage the specifications for this service are under development

Results updated 1 Feb 2017

Please see attached report on this consultation. Also attached is the report from the focus groups that were carried out across Cumbria as part of the same consultation process.

The related 'Caring For Others Survey' is also attached




Have your say for shaping support for carers of adults in Cumbria

A carer is someone who looks after a partner, family or friends in need of support or services because of frailty, physical or learning disability or illness, including mental illness.  If you are a carer we want to find out what you feel is important and what types of services and support would help you with caring.  This survey is one of the ways we are doing this.  Your views are important and you do not have to have used support or services to answer the questions.

We will use this information to help us redevelop the carers support services for adults who care for adults currently available.  This work is starting now and should be finished by October 2013.

The survey should take about 10 to 15 minutes to complete.

This survey forms part of a wider consultation process to help develop the specification for carer support services in Cumbria. This survey closes on 28 December 2012.

The results of this consultation will be published online on ‘Have Your Say’ at

Your answers will be treated as confidential.  Individual responses will not be passed on to anyone that provides you or the person you care for with services.  You will not be personally identified in any report or summary and your answers will not affect the services you receive.

Why your views matter

The County Council currently delivers a number of Carers Support services directly and through other organisations to support informal/unpaid Carers of adults in line with the Council’s Carers Strategy. These services are available to support Carers who provide regular and substantial care in order to assist them to continue to care. The current contract value of these services is approximately £1 million per annum.

The current service is being reviewed by the County Council with the aim of introducing a new service in October 2013.  Views of carers in local communities across Cumbria are required to help inform the re-focused Carers Support Service and how it could be more effective and accessible for more carers. The new service will be required to assist in achieving the outcomes for Carers as identified in the National Carers Strategy.

National Strategy - Outcomes


  • Carers will be respected as expert care partners and will have access to the integrated and personalised services they need to support them in their caring role.


  • Carers will be able to have a life of their own alongside their caring role.


  •  Carers will be supported so that they are not forced into financial hardship by  their caring role


You can share your views online by clicking on the link below. A paper version of this survey will be produced. This will become available at libraries in Cumbria or by request using the contact details on this page 


  • All Areas


  • Anyone from any background


  • Adults social care