Devleoping the South Lakeland District Council 'My Account'

Closed 14 Jan 2019

Opened 1 Dec 2018


We are developing a My Account feature to make accessing online council services easier and quicker. My Account will be similar to other online accounts you may have such as your energy bills or retail shops, where your personal details and previous activities are held for your reference and you recieve updates about the status or request etc.

We are not ceasing over the phone or face to face as ways of interacting with us, the aim of my account is to improve and expand on the offer of online services, as we know many residents would fine it more convenient to interact with us in this way. 


  • South Lakeland


  • Citizens panel


  • Communications