Talk Toilets

Closed 11 Apr 2010

Opened 18 Jan 2010

Results Updated 1 Feb 2017

In total, local residents returned 682 questionnaires and 277 visitors to the area were interviewed as part of the consultation. Over 250 people attended the exhibitions that took place throughout the district. Local businesses, town and parish councils, Local Area Partnerships and other key organisations also had the opportunity to send their views to the Council. A report on the consultation results will be prepared for the SLDC Cabinet meeting on Wednesday 22nd September - please note the date of Cabinet has changed from that previously advertised (8th September), when councillors will decide on the next step in deciding the future of public toilets in South Lakeland.



The Talk Toilets consultation will help the Council to develop a robust evidence base and ensure that all sections of the community have the opportunity to share their views.

 South Lakeland District Council realised that this issue is important to many local residents and organisations, so they commissioned an independent company, Vision Twentyone, to carry out the consultation.

There were a number of different ways to take part in the consultation. Questionnaires were on the website to complete on line or print out and complete or by post . In addition, we held a series of public exhibitions across the area, giving residents and local organisations a chance to view the information and options, discuss these with the consultation team and fill in a response form. We wanted the consultation to be as comprehensive and inclusive as possible. Therefore we will also held workshops with representatives of local equality and diversity groups; meet with key organisations such as Cumbria Tourism and the Chamber of Commerce; and conducted a survey of visitors.

Why We Are Consulting

The Council currently operates 39 public toilets across South Lakeland. The cost to the local taxpayer of running these toilets is high and rising, yet some toilets are rarely used and others are not as accessible as they should be for all sections of the community. A number also need urgent upgrades to meet modern standards.

We are looking to save a significant amount from the current £790,000 annual public toilet cost. We have identified a number of alternative ways in which toilets could be provided or funded that would both reduce the cost to the taxpayer and improve the facilities available.  To reach a solution together we want to hear what you think.


  • South Lakeland


  • Lesbian/Gay/Bisexual/Transgender
  • Visitors / tourists / non residents
  • Parents
  • Non users of services
  • People with learning difficulties
  • Local businesses
  • Men
  • Gyspy/Traveller
  • Black and minority ethnic people
  • Women
  • Older adults
  • Councillors / MPs / MEPs
  • Asylum Seekers and refugees
  • People with disabilities
  • Voluntary and community organisations
  • Stakeholder organisations
  • All residents
  • Faith groups
  • Black and Minority Ethnic
  • Service users
  • General public
  • Children and young people
  • Staff
  • Community groups / organisations
  • Businesses
  • Rural residents
  • Urban residents


  • Disability